Privacy Policy

ARTICLE I: INTRODUCTION

Section 1.1 Overview

Fenceline, Inc. ("Fenceline," "Company," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect personal information when you access or use our website located at https://fenceline.ai, our mobile applications, application programming interfaces ("APIs"), and all related services, features, content, and functionality (collectively, the "Platform" or "Services").

This Privacy Policy is incorporated into and made part of our Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use the Platform.

Section 1.2 Scope

This Privacy Policy applies to all users of the Platform, including Contractors (home service professionals who use the Platform to operate their businesses), Customers (homeowners and property owners who use the Platform to obtain quotes and manage projects), and Suppliers (material suppliers who participate in the Fenceline Marketplace). Capitalized terms not defined in this Privacy Policy have the meanings set forth in our Terms of Service.

Section 1.3 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. For material changes, we will provide advance notice by posting the revised Policy on the Platform and sending notice to the email address associated with your account, and the revised Policy will take effect on the date stated in that notice. For non-material changes, we will post the revised Policy with an updated "Last Updated" date, effective upon posting. Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes.

ARTICLE II: INFORMATION WE COLLECT

Section 2.1 Information You Provide

We collect information that you voluntarily provide when you register for an account, use our Services, or communicate with us.

2.1.1 Account Registration Information

When you create an account, we collect information necessary to establish and maintain your account, which may include:

Name and contact information (email address, phone number, mailing address)
Account credentials (username and password)
For Contractors: business name, business address, licensing information, service areas, insurance information, and tax identification numbers
For Suppliers: business name, business address, product categories, and tax identification numbers

2.1.2 Property and Project Information

When Customers use the Platform to design projects and obtain quotes, we collect:

Property addresses
Satellite imagery of properties (obtained from third-party providers based on provided addresses)
Parcel and property-records information (such as parcel boundaries and related public-record attributes) obtained from third-party property data providers based on provided addresses
Fence designs, specifications, and configurations created using our estimation tools
Material selections and preferences
Project documents, including contracts, permits, photos, plansets and construction drawings, and related files

2.1.3 Communications

We collect the content of communications sent through the Platform, including:

Messages between Customers and Contractors
Emails sent and received through connected email accounts (Google, Microsoft, or Yahoo) that a Contractor authorizes
SMS and MMS messages (including attached photos) sent through the Platform
In-app chat communications
Participation details for video meetings conducted through the Platform (video and audio streams are transmitted through our video meeting provider; Fenceline does not record video meetings)
Communications with Fenceline support

2.1.4 Payment Information

When you make or receive payments through the Platform, we collect payment-related information, including:

Billing name and billing address
Payment method details, including the type of payment method, card brand, and the last four digits of a card or bank account number
Bank account information for bank transfer (ACH) payments, including bank account and routing numbers
Records of payment authorizations, including bank transfer (ACH) debit authorizations and the consent text and version you accepted, retained as required by applicable payment network rules
Tokenized references to stored payment methods, where the Platform offers the ability to save a payment method or authorize recurring payments and you choose to do so
Transaction history, including amounts, dates, payment method used, refunds, and chargebacks

Full payment card numbers and complete bank account credentials are collected, processed, and stored by our third-party payment processor and are not stored on Fenceline systems. Fenceline retains only the limited payment information described above and the tokenized references necessary to support repeat and recurring payments.

2.1.5 Contractor Business Data

Contractors who use the Platform for business management provide:

Customer relationship management (CRM) data
Project pipeline and status information
Team member information and organizational structure
Materials catalogs and pricing information
Invoices, quotes, and financial records
Scheduling and calendar information

2.1.6 Supplier Product Information

Suppliers who participate in the Marketplace provide:

Product catalogs, descriptions, and specifications
Pricing information, including volume discounts and tiered pricing
Inventory and availability data
Shipping and fulfillment information

2.1.7 Voice and Audio Information

Certain Platform features accept voice input. When a Contractor uses the voice-based estimate interview feature, the audio of the conversation is streamed in real time to our AI service provider for transcription and response, and transcripts of the conversation may be retained as part of the Contractor's account data. Use of voice features is optional; equivalent text-based features are available.

2.1.8 Electronic Signature Records

When you sign documents electronically through the Platform, we collect and retain the signature, the signer's name and email address, timestamps, and technical details including the IP address and device/browser information of the signing session. This information is used to generate the signing audit trail and certificate of completion and to comply with electronic signature laws. Electronic signatures are processed by Fenceline directly and are not shared with a third-party signature service.

Section 2.2 Information Collected Automatically

When you access or use the Platform, we automatically collect certain information about your device and usage.

2.2.1 Device and Technical Information

We collect technical information about the devices you use to access the Platform, including:

Device type, model, and operating system
Browser type and version
IP address
Unique device identifiers
Mobile network information

2.2.2 Usage Information

We collect information about how you interact with the Platform, including:

Pages and features accessed
Actions taken within the Platform
Date and time of access
Referring URLs and exit pages
Search queries within the Platform
Performance metrics and error logs

2.2.3 Location Information

We may collect location information, including:

Approximate location derived from IP address
Precise location from mobile devices (with your consent)
Location data associated with property addresses you provide

2.2.4 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information and provide functionality. These technologies help us:

Remember your preferences and settings
Authenticate your identity and maintain your session
Analyze Platform usage and performance
Deliver relevant content and advertising
Detect and prevent fraud and security threats

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality.

2.2.5 Email Engagement Tracking

When emails are sent through the Platform on behalf of Contractors (including via connected Google or Microsoft email accounts), we may embed a small transparent image (commonly known as a "tracking pixel") to determine whether and when the email was opened by the recipient. We may also route links in outgoing emails through our servers to determine whether and when links were clicked by the recipient. This information is used to provide Contractors with delivery confirmation and engagement insights for their business communications. Recipients may prevent open tracking by disabling automatic image loading in their email client settings.

2.2.6 Form Interaction Data

When you interact with quote request or lead capture forms on Contractor websites powered by the Platform, we collect information about the interaction, including device and browser characteristics, referring pages, campaign parameters (such as UTM tags), time spent, which form fields were used, and whether the form was submitted. This interaction data does not include the information you type into the form: with one exception, the content you enter is collected only if and when you submit the form. The exception is the property address field, which offers suggestions as you type — the characters you enter there are sent in real time to our mapping and address service providers (such as Google and Esri) to generate those suggestions, before you submit the form.

Section 2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

Satellite Imagery and Mapping Providers: Property imagery, mapping, and geocoding data (from providers including Google and Esri/ArcGIS) based on addresses you provide
Property Data Providers: Parcel and property-records information based on addresses you provide
Connected Email and Calendar Accounts: Information from email and calendar accounts (Google, Microsoft, or Yahoo) that a Contractor authorizes us to connect
Payment Processors: Transaction confirmations, payment and settlement status, refunds, chargebacks, and risk or fraud signals from our payment processor (Payabli)
Integrated Business Systems: Data from accounting platforms (QuickBooks) and prior business management systems a Contractor migrates from that you connect or authorize
Advertising Platforms: Campaign, spend, and performance data from advertising accounts (such as Google Ads and Meta) that a Contractor connects or authorizes us to manage
Business Listing and Review Platforms: Business listing information and customer review content (including reviewer names and review text) from platforms such as Google Business Profile that a Contractor connects
Public Sources: Publicly available business information, such as licensing databases and business registrations

ARTICLE III: HOW WE USE INFORMATION

Section 3.1 Providing and Improving Services

We use collected information to provide, maintain, and improve the Platform, including:

Creating and managing user accounts
Enabling Customers to design projects, obtain quotes, and communicate with Contractors
Enabling Contractors to manage their businesses, including CRM, project management, and team coordination
Facilitating transactions between Contractors and Suppliers through the Marketplace
Processing payments and financial transactions
Providing customer support
Analyzing usage patterns to improve Platform features and performance

Section 3.2 AI-Powered Features

We use information to power AI features on the Platform. This Section describes those features and, importantly, the third-party AI service providers that help us deliver them.

3.2.1 AI Service Providers

Fenceline's AI features are powered in part by third-party AI service providers acting as our service providers (subprocessors):

Anthropic (large language models): processes text and images submitted to AI features, including project and estimate data, customer names and communication content, uploaded photos and documents, and property imagery
OpenAI (large language models, voice, and embeddings): processes voice audio for the voice interview feature, and text for embeddings and certain content generation features
Pinecone (vector database): stores embeddings and associated text excerpts of Platform data (including projects, estimates, materials, and communication content) to enable retrieval-augmented AI features, segregated in per-Contractor namespaces
Microsoft Azure AI Document Intelligence (document analysis): processes uploaded documents, such as plansets and construction drawings, for text extraction

We do not permit our AI service providers to use personal information submitted through the Platform to train their general-purpose models. AI service providers are contractually obligated to use the data only to provide services to us.

3.2.2 AI Business Assistant and Retrieval-Augmented Features

Our AI business assistant features process Platform data—including projects, materials, customer information, and communications (including email and SMS message content)—to enable conversational interactions with business data, provide contextual insights, and deliver AI-powered assistance. Data processed by these features is segregated by user; a Contractor's AI interactions will only access and reference that Contractor's own data. AI features are enabled for a Contractor's account only after the Contractor requests them.

3.2.3 AI-Assisted Communications

Contractors may use AI features that help draft communications to Customers (for example, follow-ups on estimates, appointment confirmations, invoice reminders, or review requests). AI-drafted messages are queued for the Contractor's review, and a member of the Contractor's team approves each message before it is sent. Messages you receive from a Contractor through the Platform may therefore have been drafted with AI assistance and approved by the Contractor. These features are subject to the communication preferences and opt-out rights described in Section 6.2.

3.2.4 AI Insights, Prioritization, and Screening

We use AI to generate advisory insights for Contractors, including summaries of project status and communications, lead prioritization signals (such as lead responsiveness indicators), duplicate-lead screening, and business performance recommendations. These outputs are advisory tools for the Contractor's human decision-making: they do not automatically accept, reject, or block any Customer request, and significant decisions remain with the Contractor. We also generate work activity summaries for Contractor team management, described in Section 3.2.5. See Section 6.9 for choices regarding AI processing.

3.2.5 Team Activity Summaries

For Contractors that enable AI features, we may generate summaries of team member work activity (based on actions recorded in the Platform's activity log) to help Contractor owners and managers coordinate work. These summaries are visible to the Contractor's management, and Contractors are responsible for providing their employees any notices required by applicable law.

3.2.6 Satellite Imagery Analysis

We use AI and computer vision technologies to analyze satellite imagery for fence layout design, measurement calculations, and project estimation.

We use AI to provide automated SEO management, schema markup, keyword optimization, and performance monitoring for Contractor websites, and to generate website, advertising, and marketing content (which may incorporate the Contractor's business information and customer review content) at the Contractor's direction.

3.2.8 AI System Improvement

We may use anonymized and aggregated interaction data to improve our AI systems. Such aggregated data does not identify individual users.

Section 3.3 Communications

We use your contact information to:

Send account-related notifications (registration confirmations, password resets, security alerts)
Deliver service announcements and updates
Facilitate communications between Customers and Contractors
Send promotional materials and marketing communications (with your consent where required)
Send marketing communications on behalf of Contractors, including email campaigns and newsletters a Contractor configures; each such email identifies the Contractor as the sender and includes an unsubscribe mechanism, and we maintain suppression lists so that opt-outs, complaints, and bounced addresses are excluded from future sends
Respond to your inquiries and support requests
Track email engagement metrics (such as whether an email was opened or links were clicked) to provide Contractors with communication insights

Section 3.4 Security and Fraud Prevention

We use information to protect the security and integrity of the Platform, including:

Detecting and preventing fraud, abuse, and security incidents
Authenticating users and verifying account access
Enforcing our Terms of Service and Acceptable Use Policy
Complying with legal obligations

Section 3.5 Legal Compliance

We may use and disclose information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests; to enforce our Terms of Service and other agreements; to protect the rights, property, or safety of Fenceline, our users, or others; and to respond to claims that content violates the rights of third parties.

When Customers engage with Contractors through the Platform, we share Customer information (name, contact information, property address, project specifications) with the Contractor to enable service delivery. Contractors receive access to Customer Data solely for the purpose of providing services to the Customer.

When Contractors order materials through the Marketplace, we share Contractor information (business name, shipping address, contact information) with Suppliers to facilitate order fulfillment.

4.1.3 Customer Account Portability

Customer accounts are portable across Contractor websites powered by the Platform. This means Customer account credentials, contact information, and account preferences are accessible across the Fenceline ecosystem to facilitate this portability. However, project-specific data and communications remain associated with the specific Contractor with whom the Customer engaged and are not shared with other Contractors.

4.1.4 Data Boundaries

We maintain strict data boundaries between users:

Contractor-to-Contractor: Each Contractor's business data (customer lists, project information, pricing strategies, financial data) is kept confidential and is not shared with other Contractors.
Supplier Pricing: Supplier Pricing Information is confidential and is only disclosed to specific Contractors with whom the Supplier has established a business relationship. Pricing information is not shared with other Contractors or competing Suppliers.

Section 4.2 Service Providers

We share information with third-party service providers who perform services on our behalf. Our principal service providers include:

Cloud Hosting and Infrastructure: Google Cloud / Firebase (authentication, database, and file storage), Vercel (application hosting and content delivery), Trigger.dev (background job processing), and Redis-based caching infrastructure
AI Service Providers: Anthropic, OpenAI, Pinecone, and Microsoft Azure, as described in Section 3.2.1
Satellite Imagery, Mapping, and Property Data Providers: Google (mapping, imagery, and address services), Esri/ArcGIS (mapping and geocoding), and property/parcel-records providers, which provide property imagery and data for fence estimation
Payment Processors: Services that process card and bank transfer (ACH) payment transactions, including Payabli. When a Customer makes a payment to a Contractor through the Platform, payment information (including card or bank account details) is transmitted to and processed by our payment processor on the Contractor's behalf, as the Contractor is the merchant of record for that transaction. We also transmit transaction details (such as billing name, billing address, email, and IP address) to the payment processor for processing and fraud prevention. Your use of payment features is also subject to the payment processor's own terms and privacy policy.
Communication Services: Twilio (SMS/MMS messaging; photos attached to MMS messages are hosted by Twilio), Mailgun (email delivery), Pusher (real-time updates), Daily.co (video meetings), and push notification providers
Error Monitoring and Analytics: Sentry (error monitoring and diagnostics) and Vercel Analytics (privacy-focused usage analytics, loaded only with your consent)
Customer Support Tools: Services that help us provide customer support, including Slack for internal support coordination

These service providers are contractually obligated to use personal information only as necessary to provide services to us and to maintain appropriate security measures. We may update the specific providers we use from time to time; material changes to the categories of processing will be reflected in updates to this Policy.

Section 4.3 MCP Integrations

When you connect third-party services through our integrations (including our Model Context Protocol (MCP) integrations), we share information with those services as necessary to enable the integration. This may include sharing data with:

Accounting platforms (such as QuickBooks)
Prior business management systems you migrate data from
Advertising platforms (such as Google Ads and Meta), where you connect an advertising account or authorize us to create and manage one on your behalf
Business listing and review platforms (such as Google Business Profile)
Government permit portals
Vendor ordering systems (order details may include delivery contact name, phone number, and address)

You control which integrations are enabled and can disconnect them at any time. Your use of connected third-party services is subject to those services' own terms and privacy policies.

Section 4.4 Business Transfers

If Fenceline is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

Section 4.5 Legal Requirements and Protection

We may disclose information when we believe disclosure is necessary or appropriate to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Enforce our Terms of Service, Privacy Policy, and other agreements
Protect the rights, property, or safety of Fenceline, our users, or others
Detect, prevent, or address fraud, security, or technical issues
Respond to claims that content violates the rights of third parties

Section 4.6 Aggregated and De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for industry analysis, benchmarking, marketing, and other business purposes.

We may share your information in other circumstances with your consent or at your direction.

Section 4.8 Contractor Websites and Contractor-Configured Tools

Contractor websites powered by the Platform are operated for the benefit of the respective Contractor. When you submit information through a Contractor's website (for example, a quote request), Fenceline processes that information on the Contractor's behalf and shares it with that Contractor as described in Section 4.1.1.

Contractors may also configure their own third-party analytics and advertising tags on their websites, such as Google Analytics or the Meta Pixel. Those tools collect information about your visit directly for the Contractor and the respective third party, are controlled by the Contractor (not Fenceline), and are governed by the Contractor's own privacy practices and the third parties' privacy policies. Contractor websites may additionally load fonts and map tiles from third-party servers (such as Google Fonts and OpenStreetMap), which receive your IP address as a technical consequence of serving that content.

ARTICLE V: DATA RETENTION

Section 5.1 Retention Periods

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary based on the type of information and purpose:

Account Information: Retained while your account is active and for a reasonable period thereafter to enable account recovery and comply with legal obligations
Transaction Records: Retained for at least seven (7) years to comply with tax and financial reporting requirements
Payment Authorization Records: Records of bank transfer (ACH) debit authorizations, including the consent text, version, and timestamp you accepted, are retained for at least two (2) years following the authorization, consistent with applicable payment network (NACHA) rules
Communications: Retained while your account is active and for a reasonable period thereafter
Usage and Analytics Data: Typically retained in identifiable form for up to two (2) years, then aggregated or de-identified
AI Agent Audit Records: Records of AI agent actions (maintained for accountability and security review) are retained for at least twelve (12) months
Voice Interview Data: Voice audio is streamed for real-time processing; transcripts may be retained as part of the Contractor's account data
Security Logs: Retained for at least ninety (90) days for security and fraud prevention purposes; certain security records may be retained longer where an investigation requires it

Section 5.2 Post-Termination Retention

Upon termination of your account, you have thirty (30) days to export your data through the Platform's data export features or by submitting a request to support@fenceline.ai. After this period, we may delete your data in accordance with our retention policies, subject to legal retention requirements. If your account was terminated due to fraud, illegal activity, or material breach of our Terms of Service, we may delete your data immediately and retain information necessary for legal proceedings.

Section 5.3 Deletion Requests

You may request deletion of your personal information as described in Article VI. We will delete or de-identify your information within a reasonable timeframe, subject to:

Legal retention requirements
Legitimate business purposes (such as maintaining security records)
Technical limitations
Information that has been incorporated into aggregate datasets that cannot identify you

ARTICLE VI: YOUR RIGHTS AND CHOICES

Section 6.1 Account Information

You may access, update, or correct your account information at any time by logging into your account settings. You may also contact us at support@fenceline.ai for assistance.

Section 6.2 Communication Preferences

You can manage your communication preferences as follows:

Promotional Emails: You may opt out of promotional emails by clicking the "unsubscribe" link in any promotional email or adjusting your notification settings. Note that you cannot opt out of transactional or service-related communications.
SMS Messages: You may opt out of promotional SMS messages by replying "STOP" to any message or adjusting your settings. Standard message and data rates apply.
Push Notifications: You may disable push notifications through your device settings.

Section 6.3 Cookies and Tracking

Most web browsers accept cookies by default. You can usually modify your browser settings to decline cookies or alert you when cookies are being sent. Note that some Platform features may not function properly without cookies.

Section 6.4 Data Export

You may request a copy of your personal information in a structured, commonly used, machine-readable format by using the Platform's data export features or by contacting support@fenceline.ai.

Section 6.5 Account Deletion

You may request deletion of your account by following the instructions in your account settings or by contacting support@fenceline.ai. Account deletion is subject to the retention policies and limitations described in Article V.

Section 6.6 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

(a) Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which personal information is collected, the business or commercial purpose for collecting or selling personal information, and the categories of third parties with whom we share personal information.

(b) Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions permitted by law.

(d) Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. Fenceline does not sell personal information as defined under CCPA.

(e) Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information.

(f) Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise these rights, please contact us at support@fenceline.ai. We will verify your identity before processing your request. You may also authorize an agent to make a request on your behalf.

If you are a resident of the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and equivalent local laws:

(g) Right of Access: You have the right to obtain confirmation of whether we process your personal data and access to that data.

(h) Right to Rectification: You have the right to request correction of inaccurate personal data.

(i) Right to Erasure: You have the right to request erasure of your personal data in certain circumstances ("right to be forgotten").

(j) Right to Restriction: You have the right to request restriction of processing of your personal data in certain circumstances.

(k) Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

(l) Right to Object: You have the right to object to processing of your personal data in certain circumstances, including for direct marketing purposes.

(m) Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you, except in certain circumstances.

To exercise these rights, please contact us at support@fenceline.ai. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

If you are located in the EEA, UK, or Switzerland, we process your personal data on the following legal bases:

Contract Performance: Processing necessary to perform our contract with you (providing the Services)
Legitimate Interests: Processing necessary for our legitimate interests (improving Services, security, fraud prevention), where not overridden by your rights
Consent: Processing based on your consent (marketing communications, certain cookies)
Legal Obligation: Processing necessary to comply with legal obligations

Section 6.9 Choices Regarding AI Processing

AI features on the Platform are designed as advisory tools that support, rather than replace, human decision-making: AI-drafted communications require human approval before sending, and AI-generated insights and prioritization signals (Section 3.2.4) do not automatically produce decisions that have legal or similarly significant effects on you.

If you nevertheless believe an AI-assisted feature has affected you and would like human review, or if you wish to object to AI-assisted processing of your information (including lead prioritization signals), contact us at support@fenceline.ai and we will review your request. Contractors may also request that AI features be disabled for their account entirely; AI features are enabled only at a Contractor's request.

ARTICLE VII: DATA SECURITY

Section 7.1 Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and monitoring
Employee training on data protection
Incident response procedures

Section 7.2 No Absolute Security

No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

Section 7.3 Data Breach Notification

In the event of a confirmed data breach involving unauthorized access to, acquisition of, or disclosure of personal information that poses a reasonable risk of harm to affected users, we will:

Notify affected users without unreasonable delay, and in any event within timeframes required by applicable law
Provide notification by email and/or other means as required by law
Include information about the nature of the breach, categories of information involved, and recommended protective steps
Notify relevant regulatory authorities where required by law

ARTICLE VIII: INTERNATIONAL DATA TRANSFERS

Section 8.1 Data Location

Fenceline is headquartered in the United States, and personal information we collect may be transferred to, stored, and processed in the United States or other countries where Fenceline or its service providers maintain facilities.

Section 8.2 Transfer Mechanisms

If you are located outside the United States, your personal information may be transferred to countries that may not have equivalent data protection laws. Where required by applicable law, we implement appropriate safeguards for international data transfers, such as:

Standard Contractual Clauses approved by the European Commission
Other transfer mechanisms approved by relevant data protection authorities
Your consent to such transfers

By using the Platform, you consent to the transfer, storage, and processing of your personal information in the United States and other jurisdictions as described in this Privacy Policy.

ARTICLE IX: CHILDREN'S PRIVACY

The Platform is not directed to children under the age of eighteen (18), and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us at support@fenceline.ai.

ARTICLE X: THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through the Platform.

When you use integrations to connect third-party services (such as QuickBooks), your interactions with those services are governed by their respective privacy policies.

ARTICLE XI: DO NOT TRACK SIGNALS

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not want to be tracked. There is currently no accepted standard for how to respond to DNT signals. At this time, we do not respond to DNT signals. However, we do honor Global Privacy Control (GPC) signals: when your browser sends a GPC signal and you have not already saved cookie preferences on the Platform, non-essential cookies and analytics are automatically opted out on Fenceline-operated pages. If you previously saved cookie preferences, those saved preferences apply; you can change them at any time through the cookie settings link or as described in Section 6.3.

ARTICLE XII: CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Fenceline, Inc. 1111b South Governors Avenue STE 23921 Dover, DE 19904 United States

Email: support@fenceline.ai

Website: https://fenceline.ai

END OF PRIVACY POLICY

Effective Date: August 28, 2026

Last Revised: August 27, 2026